Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing you with reliable and efficient shipping services. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping procedures.
Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or holidays.
- During high order volumes, processing times may be slightly delayed.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
United States
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
International Shipping
- Estimated delivery: 7–21 business days
- Delivery times may vary due to customs, carrier delays, or local postal services.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates to appear.
Delayed or Lost Packages
We are not responsible for shipping delays caused by:
- Weather conditions
- Carrier issues
- Customs processing
- Incorrect shipping addresses provided by customers
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact our support team through our store contact page or customer support email.